Cancellation and Return Policy

Orders can be canceled before the delivery process begins. However, after we have begun with delivery through our logistics partner, the order cannot be canceled. (Preferably 2 days after the order is confirmed)

Upon any serious complaints regarding the product or the condition upon which the product has been delivered, We shall either resend the product or offer a refund.

Products can be returned or exchanged within 20 days of receiving the order. If you’d like to return or exchange your order, email us at info@reteation.com or you contact us through the details given on the contact page.